The term “AQUACLIMB” represents the brands AquaClimb®, AquaZip’N® and AquaNinja® operated by the company PYRAMIDE. For purposes of the present legal notice, “AQUACLIMB” means “the company PYRAMIDE”.

This combined cookie and privacy policy statement sets out how AQUACLIMB uses and protects the information you provide to us when you use this site.

All information relates to events that occur on our website and not third-party websites to whom we give visibility in the form of external links. AQUACLIMB is not responsible for the privacy policy, cookie statement and general data protection (GDPR) statements of third-party entities or websites. Checking the seriousness of these entities or websites before providing them with personal information is recommended.


Our privacy policy follows the legal guidelines of the General Data Protection Regulation (GDPR), which came into force on 25 May 2018.

The Regulation is a law on information and data protection and privacy for all individuals within the European Union and the United Kingdom. It also deals with the export of personal information and data outside the EU. The main purpose of the GDPR is to give citizens and residents control over their personal data and simplify the regulatory environment for international business by unifying regulation within the EU and the UK. The GDPR replaces the Data Protection Directive of 1995 and the Data Protection Act of 1998.

All information collected and stored will be used as part of the operational requirements of our business operations.


GDPR offers specific rights in relation to the information and how it is used. We have appointed a Data Protection Officer (DPO) to handle all requests relating to your rights. Our statement about the information we collect will be used in the normal course of our business to enable the processing and execution of your order or contract allowing us to deliver our products and services.

We only collect basic personal information and data about you, such as your name, business address, email address and job description.

Your rights under GDPR are set out below:

  • you can request access to your personal information and data.
  • you can edit your own personal information and data to update it.
  • you can have personal information and data about you deleted/erased.
  • you can object to the processing of your personal information and data.
  • you can request that we stop processing your information and data.
  • you can object to profiling or automated decision-making that could impact you.

You can exercise these rights at any time by contacting us by e-mail:


In order to offer our products and services, we need to know a level of personal data that may be processed as part of your role in your company or as an individual in your relationship with our company. This information may include basic personal data such as:

  • your sector of activity
  • your name
  • your physical address
  • your email address
  • your phone number
  • your workplace
  • the nature of your request

This information is used as part of our commercial processing procedures and / or allows the execution of the processing of your enquiry / order. We also use this type of information to enter into any commercial contract between us in accordance with our general terms and conditions of sale. If we do not collect this type of data and information, we may not be able to provide our products and services that you have requested. We do not collect any information that is not necessary to carry out a project, product or service.


The personal information and data we hold about you is processed in connection with the execution of your request, product and service.

Email communications are made as part of our business process to ensure that your enquiry, project, product and service are delivered in accordance with the warranties of our terms and conditions.

Marketing communications will only be carried out on the basis of an “opt-in” option with the possibility of “excluding” you at any time, in accordance with the requirements of the GDPR. We may send you communications and information about services and activities related to our business as part of your request to participate. All information provided by you is voluntarily provided in the course of our business activities. You deposit your information on our website under your own will and you can provide us with additional information as part of your request without any constraint.

A strictly necessary part of this information is transmitted to our suppliers or subcontractors to allow the processing of your commercial requests, your orders, and your deliveries. No data, in particular financial data, is transmitted to third parties. Your financial data is used for the operations involving the means of payment related to orders placed on our internet shop and processed / stored by banking organizations; this information is not accessible to us.


We partner with third parties to ensure operational efficiency and the management of day-to-day functions. Third parties include:

  • our website hosting company
  • our email technology provider
  • our website analytics provider
  • our accounting companies
  • our information technology support company(ies)
  • our website development and marketing company
  • our banking service provider(s)
  • our logistics company(ies)
  • our agent(s), supplier(s) and service provider(s).

Your information will never be sold to third parties and we do not compile information and data for this purpose. Your information and data are not provided to third parties who are not part of our business activities. We process information on the basis of what is necessary to respond to your request or a contract with you.

All website visits occur under the secure encryption HTTPS protocol. All request and order forms will be processed on the website under the HTTPS protocol.

We will only share information and data with third parties in the course of our normal business activities, as set out below:

  • if you ask.
  • to respond to your request, project, product or service.
  • to appear on documentation relating to your subscription, request, project, product or service as part of our business and marketing process.


Your visit to this site is voluntary. All information and data collected on this site are given voluntarily. All information and exchanges between you and our company are carried out with your consent. We keep all information and data collected to a minimum and will not search for sensitive information on our website. Sensitive information is defined as data relating to gender, occupation, location, ethnic origin, mental state, physical state, political, religious or other orientations. If you believe that your information and data is being used in a way that does not correspond to our usual business activities, you should contact us using the information on this website.


Our company aims to retain the information for a period of six years, unless you inform us that you no longer want your information to be stored with us.


Our website comes with the secure HTTPS protocol. All forms and interactive elements contained in our website operate within the secure HTTPS encryption protocol. Your information and data are processed when they are received in our company using secure business processes. All internal parties involved in your information and data follow an agreed security policy. Authorized internal parties receive your information and data with the confidentiality of such information as part of our process. Other measures are in place to protect information and data security: access controls, password policies, encryption, pseudonymization, practices, access restrictions, firewall, antivirus, anti-malware, data breach and authentication protocols.


We are committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this site, we assure you that it will only be used in accordance with this privacy statement. This website does not deploy any third-party affiliate marketing cookies. For more information on cookies go to All cookies deployed are part of the following:

  1. essential-use cookies to enable the website to function
tarteaucitron Used by the tarteaucitron cookie manager to save the user’s consent to the use of cookies. 1 year
wordpress_test_cookie Combined with WordPress, it is used to test that the browser accepts cookies.. Until the end of the session
wp-settings-{user} Associated with WordPress, it is used for the persistence of the wp-admin configuration of an account. 1 year
wp-settings-time-{user} Associated with WordPress, it is used to record the time at which wp-settings-{user} was set. 1 year
CONSENT Associated with Google, used to retain the user’s acceptance of the cookies deposited by the services.. Until the end of the session
wp-wpml_current_language Combined with WPML, it is used to save the language chosen by the user 1 day
wpml_browser_redirect_test Combined with WPML, it is used to check whether cookies have been accepted. Until the end of the session
_icl_visitor_lang_js Combined with WPML, it is used to save the redirect language of pages. Until the end of the session

b. non-essential cookies to allow us to track visitor numbers and related information such as the content of the popular web page

_gid Associated with Google Analytics, used to record one unique identifier per user. 1 day
_ga Combined with Google Analytics, it is used to record one unique identifier per user. 2 years

c. we do not use any website cookies to track your activity in the generation of third-party revenue or any other activity that would be considered intrusive to your activity on this website

d. a cookie is a small file that asks for permission to be placed on your computer’s hard drive. As soon as you have given your consent, the file is added, and the cookie helps to analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by collecting and remembering information about your preferences

e. we use traffic cookies to identify the pages used. This helps us to analyse data about web page traffic and to improve our website in order to adapt it to customer needs. We only use this information for statistical analysis purposes, and then the data is deleted from the system

Generally speaking, cookies help us provide you with a better website, by allowing us to monitor which pages you find useful, and which are not. A cookie does not give us access to your computer or any information about you, except for the data you choose to share with us.

You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the website.



All cookies that have the sole purpose of making the site work. They are always at the login and for the most part they are session cookies. They are usually used only to allow navigation on the site, such as managing a persistent user session on several pages. These are cookies that would be subject to the “strictly necessary” exemption for consent in the regulations.

This site uses cookies that are strictly necessary for the site to function.


These are cookies designed to improve the primary user experience on the site or to help measure the performance of the site. Google Analytics cookies fall into this category which is a technology that allows the tracking of website visitor numbers and areas of the website used by visitors. This information is provided by software provided by Google. This category is always at login and may include session and persistent cookies. These cookies have a lifespan of more than 30 days and can be deleted from your browser at any time.

This website uses “Intrusively Low” Google Analytics cookies to inform website owners about traffic and visitor numbers and related information such as the use of web page content.


These are cookies that can be used to store more personally identifiable information or that can be used for limited tracking across multiple sites. This category also includes login cookies that track or control the user’s experience on a site, in a way that may not be obvious to or under the user’s control. Especially if it is a persistent cookie that can do this during several visits. A cookie that allows a website to present content based on previous visits made by that user or personal information would be a good example. Cookies used by many types of social media services, and identified by share buttons, fall into this category. This is because they are only able to track a user if they have previously logged in and accepted their terms and conditions, so they do not affect all visitors. This also includes third-party cookies that allow certain types of plug-ins and widgets to be added to a site to improve user functionality, but do not identify visitors or tracking behaviour on other domains, unless they have chosen or signed directly with that provider. The Twitter Follow button is a good example. It can set cookies used for tracking and profiling users, but only if that user has a Twitter account.

This website uses cookies that are “Medium Intrusive” to inform the visitor of previous pages viewed. This information is anonymous to the owners of the site and is a feature that allows easier navigation of the site. In addition, links to social media services on our website (e.g., Facebook, Instagram, Twitter and YouTube) only deploy third-party cookies if you are already registered for these services and are logged in to these services


All cookies that are primarily intended to track and record the interests of visitors, without any kind of prior consent, and to aggregate this data on sites for the benefit of third parties would fall into this category. This would include all types of cookies served by online advertising and also cookies set by the provision of embedded content that is not directly related to advertising. Embedded YouTube videos or Google Maps set and retrieve cookies that could be used to track users across multiple sites, even if they’re not used to serve ads. The vast majority of third-party cookies fall into this category.

This website does not directly deploy “High Intrusive” cookies in its source code. We do not deploy any third-party cookies that are sold or provided directly to third parties. Any built-in third-party technology, such as a YouTube video, has been set to “enable enhanced privacy mode,” meaning no intrusive cookies are deployed


You can configure your web browser to refuse cookies or to alert you to their presence and thus allow you to delete them from your computer by clicking on one of the links below:


When we provide links on our website to third-party websites, these are not part of our privacy policy. It is recommended that you consult each third-party website and the privacy policy of that site before providing any information and data.

External links to third-party sites are managed by third parties over whom we have no control. We make no guarantee as to the accuracy, intent, information and data contained in third party websites